Return and Refund Policy

At Glamex, we strive to ensure that you are fully satisfied with your purchase. If for any reason you are not happy with your order, we’re here to help.

1. Return Eligibility

You have 3 calendar days from the date you receive your item(s) to initiate a return. To be eligible for a return, the item must be:

• Unused and in the same condition as when you received it.

• In the original packaging, with all tags and labels attached.

• Accompanied by the receipt or proof of purchase from www.glamex.in.

Items that are damaged, missing parts, or not in their original condition for reasons beyond our control will not be eligible for a return.

2. How to Initiate a Return

To initiate a return, please contact our customer service team at:

Phone: +919955071354
Email: info@glamex.in

Once we receive your return request, we will guide you through the process, including return shipping instructions.

3. Refund Process

After receiving and inspecting the returned item(s), we will notify you of the status of your refund. If approved, the refund will be processed, and the amount will be credited to your original payment method within 5-7 working days.

Note: Shipping charges are non-refundable. You will be responsible for covering the return shipping costs unless the item received was damaged or defective.

4. Non-Returnable Items

Certain items are not eligible for returns, including:

• Items that are customized or personalized.

• Products marked as Final Sale.

5. Cancellation

If you wish to cancel your order, please contact us at +919955071354 as soon as possible. Cancellations can only be made before the item has been shipped.

Contact Us

If you have any further questions or need assistance, feel free to reach out to us at:

Phone: +919955071354
Email: info@glamex.in