Shipping Policy

At Glamex, we are committed to delivering your orders efficiently and promptly. Below is an outline of our shipping process and policies to ensure a smooth experience for all our customers.

1. Processing Time

Once your order is placed on www.glamex.in, it will be processed within 1-2 business days. Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Charges

We offer standard and express shipping options across India. Shipping charges will be calculated and displayed at checkout based on your location and selected shipping method.

• Standard Shipping: 5-7 business days.

• Express Shipping: 2-3 business days.

Note: Free shipping may be available for orders above a specified value. Please check our website or promotional offers for details.

3. Order Tracking

Once your order has been shipped, you will receive an email confirmation with a tracking number and a link to track your shipment. You can also track your order directly from your account dashboard on www.glamex.in.

4. Shipping Locations

We currently ship across India. Unfortunately, we do not offer international shipping at this time. For inquiries related to specific pin codes or locations, feel free to reach out to us.

5. Delivery Timeframe

The estimated delivery time depends on the shipping option chosen at checkout and your delivery location. Below are the average delivery times:

• Metro Cities: 2-4 business days

• Tier 2 & Tier 3 Cities: 4-6 business days

• Rural Areas: 6-9 business days

Note: During peak seasons, sale periods, or unforeseen events (such as natural calamities), shipping times may vary.

6. Order Delays

While we strive to deliver your orders within the expected timeframe, certain delays may occur due to logistics partners, holidays, or unforeseen circumstances. We will notify you via email or phone in case of any significant delays.

7. Shipping Partner

We work with trusted courier partners to ensure timely and safe delivery of your products. Our current shipping partners include XYZ Couriers, ABC Logistics, and DEF Shipping.

8. Incorrect Shipping Information

If you have provided incorrect shipping details, please contact us immediately at +919955071354 or info@glamex.in. We cannot guarantee changes to the shipping address once the order is processed, but we will do our best to accommodate your request.

9. Lost or Damaged Shipments

In the rare event that your shipment is lost or damaged during transit, please contact our customer service team within 48 hours of delivery. We will investigate the issue and work with you to find a suitable resolution, which may include a replacement or a refund.

Contact Us

For any questions or assistance with shipping, please feel free to reach out to us at:

Phone: +919955071354
Email: info@glamex.in